Do you really know your customers?

2 Minute Read

Every customer begins their customer journey with a desire that is currently unfulfilled. A new set of furniture to replace the tired and old. A new TV to spend your days watching Netflix. Your products or service could fulfil that desire – you just have to be able to locate your customers.

Customer Journey – How to be Competitive?

2 Minute Read

A short blog to share the value of mapping out your customer’s journey.  First of all, you should think of your customer journey as a roadmap that details how your customers discover or become aware of your brand.

For example, a potential customer is shopping further up the high street and whilst continuing shopping sees your store .