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CX

Customer Journey Mapping

Customer Journey – How to be Competitive?

01/04/2019 - Customer Journey, Customer Journey Mapping, CX

2 Minute Read

A short blog to share the value of mapping out your customer’s journey.  First of all, you should think of your customer journey as a roadmap that details how your customers discover or become aware of your brand.

For example, a potential customer is shopping further up the high street and whilst continuing shopping sees your store .

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