CX

Customer Journey – How to be Competitive?
01/04/2019 - Customer Journey, Customer Journey Mapping, CX2 Minute Read
A short blog to share the value of mapping out your customer’s journey. First of all, you should think of your customer journey as a roadmap that details how your customers discover or become aware of your brand.
For example, a potential customer is shopping further up the high street and whilst continuing shopping sees your store .